Openings >> Complaint Room Associate
Complaint Room Associate
Summary
Title:Complaint Room Associate
ID:2202
Department:Case Management Services
Campaign Start Date:04/26/2021
Salary Range:$36,084
Description
Position Summary:
The New York County District Attorney's Office (DANY) has an opening for a Complaint Room Associate in its Case Management Services Unit. In this position the Complaint Room Associate is responsible for providing clerical support to the DANY’s Case Management Services Unit and DANY.
 
Responsibilities include but are not limited to:
  • Retrieve completed cases from ECAB and scan documents for Court.
  • Perform data entry using pre-arraignment database system.
  • Perform clerical and related tasks within the Complaint Room.
  • Collate and file material, and search files for relevant material.
  • Check records for accuracy of information and conformity with established policy.
  • Respond promptly to inquiries from police officers and Assistant District Attorneys. 
  • Answer telephone inquiries and redirect calls appropriately.
  • Perform related tasks as assigned by supervisor.
Qualifications:
  • Proficient in Microsoft Word, Excel, and Access. Ability to update and edit existing proprietary databases.
  • Ability to work with frequent interruptions and adapt to changes in workflow.
  • Ability to follow directions and apply proper policies, procedures and guidelines.
  • Strong attention to detail and high concern for data accuracy.
  • Must be able to perform under pressure in a fast-paced environment; detail oriented and self-motivated and able to multi-task.
  • Ability to interact with all levels of staff, law enforcement representatives, and outside visitors.
  • Previous clerical experience preferred.
Educational Requirements:
  • High school diploma or GED required.
  • Some college credits a plus.
Additional Requirements:
  • Ability to work nights, weekends, and holidays.
  • Ability to work overtime on short notice.
Commitment:
  • One (1) year commitment to hiring bureau.
 
  The New York County District Attorney’s Office is an Equal Opportunity Employer
This opening is closed and is no longer accepting applications
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