The New York County District Attorney's Office has an immediate opening in the Victim Assistance Center for a Victim Services Advocate - Level 2 in its Witness Aid Services Unit (WASU). In this position the Victim Services Advocate - Level 2 is responsible for providing a variety of court-related services, crisis counseling services, and concrete social services designed to meet the needs of crime victims, witnesses, and their families.
Responsibilities include but are not limited to:
- Conduct safety and needs assessments, and create an appropriate plan.
- Provide a benefits screening to each client and identify eligibility for benefits.
- Provide comprehensive advocacy and referrals to outside agencies on behalf of clients.
- Provide concrete services designed to aid victims in overcoming the trauma caused by victimization.
- Conduct crisis interviews with victims, witnesses, and their families.
- Conduct follow up to ensure the client is in receipt of benefits and other services.
- Handle heavy volume of crisis and information calls.
- Orient clients to the prosecutorial process and provide case status information.
- Ensure that clients are knowledgeable about their rights.
- Liaise with victims and the assigned Assistant District Attorney with updates on the needs of the client and the services provided through WASU.
- Carry a caseload.
- Provide support and accompaniment during grand jury, trial and sentencing proceedings.
- Responsible for performing all closing duties in the Victim Assistance Center daily, and report said duties to Supervisors.
- Perform related duties as assigned.
- Ability to demonstrate a high level of confidentiality and sensitivity to victim issues a must.
- Ability to handle high caseload and set priorities.
- Excellent interpersonal, organizational, and communication skills required.
- Proficient in Microsoft Word, Excel and Access.
- Strong attention to detail and high concern for data accuracy.
- Dependable team player who works collaboratively and cooperatively with staff in a team-oriented environment.
- Must be able to perform under pressure in a fast-paced environment; detail oriented and self-motivated and able to multi-task.
- Ability to interact effectively with all victims, witnesses, families, law enforcement officers and criminal justice personnel.
- Ability to work overtime and flexible hours including holidays, evenings, and weekends.
- Bachelor’s Degree in Social Work, Sociology, Psychology, Criminal Justice, or other social service field required.
- Master’s Degree a plus.
- Training in direct services and/or social work preferred.
- Experience working with crime victims a plus.
- Spanish bilingual skills a plus.
- American Sign Language (ASL) proficiency a plus.
- One (1) year commitment to the hiring bureau
The New York County District Attorney’s Office is an Equal Opportunity Employer