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Openings >> Victim Services Advocate - Level 1
Victim Services Advocate - Level 1
Title:Victim Services Advocate - Level 1
Department:Witness Aid Services Unit
Campaign Start Date:03/08/2017
Salary Range:$43,510
Position Summary:
The New York County District Attorney's Office has an immediate opening for a Victim Services Advocate - Level 1, in its Witness Aid Services Unit (WASU) Victim Assistance Center. In this position the Victim Services Advocate - Level 1 will provide a full range of services to victims of crime. These services may include short-term crisis intervention, community referrals, orientation to the criminal justice system, case status updates, and court support.

Responsibilities include but are not limited to:
  • Conduct initial screening interviews with victims, witnesses, and their families as they enter the Victim Assistance Center.
  • Conduct initial safety planning and needs assessment, screen for intensive services.
  • Explain criminal justice system and provide case information.
  • Provide crisis intervention and support.
  • Handle heavy volume of crisis and information calls.
  • Liaise with victims and the assigned Assistant District Attorneys (ADAs) with updates on the needs of the client and the services provided through WASU.
  • Assist with orders of protection, supporting depositions, and registration for notification of inmate release.
  • Provide essential information to ADAs.
  • Provide direct services: crime victim compensation applications, emergency shelter placements, lock change arrangements, emergency cell phones, police escorts, and high volume of car service arrangements.
  • Coordinate activity in Victim Assistance Center, prioritize emergency walk-in cases, delegate responsibilities to co-workers, and work closely with supervisors.
  • Ensure that clients are knowledgeable about their rights.
  • Provide support and accompaniment during grand jury, trial and sentencing proceedings.
  • Provide advocacy to police precincts, schools, and employers.
  • Conduct on-going follow up contact to ensure the clients are receiving support and services.
  • Perform other duties as assigned.


  • Ability to demonstrate a high level of sensitivity to victim issues.
  • Must be able to perform under pressure in a fast-paced environment, detail-oriented and self-motivated, and able to multi-task.
  • Dependable team player who works collaboratively and cooperatively with staff in a team-oriented environment.
  • Ability to follow directions and apply proper policies, procedures and guidelines.
  • Excellent interpersonal, organizational, and communication skills required.
  • Strong organizational and computer skills.
  • Ability to handle high caseload, and set priorities.
  • Ability to work overtime and flexible hours including holidays, evenings and weekends.
Educational Requirements:
  • Bachelor’s Degree in Social Work, Sociology, Psychology, Criminal Justice, or other social service field required.

Preferred Requirements:

  • Experience working with crime victims a plus.
  • Spanish bilingual skills a plus.
  • American Sign Language (ASL) proficiency a plus.


  • One (1) year commitment to the hiring bureau.
The New York County District Attorney’s Office is an Equal Opportunity Employer
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