Position Summary:

The New York County District Attorney's Office has an opening for a creative, experienced, business analyst/trainer in its Information Technology (IT) Unit. In this position the Business Analyst Trainer will develop a comprehensive information delivery program using a SharePoint-based Intranet.
 
Responsibilities include but are not limited to:

• Actively involved in design and standards of the Intranet; focusing on the most effective way to deliver information and instructions to the organization.
• Acting as a liaison between users and developers assisting in gathering requirements and in implementing user friendly and effective applications and designs.
• Testing and coordinating with Help Desk for troubleshooting.
• Designing and delivering new cohesive, relevant, comprehensive and engaging classroom training; and updating existing training programs.
• Designing and preparing all educational aids and materials.
• Facilitating learning through a variety of delivery methods including classroom instruction, facilitator guides, handouts, role play, case studies, and instructional technology.
• Developing assessment tools to measure effectiveness of intranet delivery of information methods and training materials; reporting and incorporating findings into improving training delivery and methodologies.
• Coordinating with other areas in the office involved in training and information delivery.
• Encouraging units to use intranet effectively to deliver information.

Qualifications:

• Excellent interpersonal, organizational, and communication skills required
• Proficient in Microsoft Office (Word, Excel , PowerPoint and Outlook)
• Ability to follow directions and apply proper policies, procedures and guidelines
• Strong attention to detail and high concern for data accuracy
• Dependable team player who works collaboratively and cooperatively with staff in a team-oriented environment
• Must be able to perform under pressure in a fast-paced environment; detail oriented and self-motivated and able to multi-task
• Ability to interact with all levels of staff
• Ability to multi-task in a fast-paced environment, prioritize among competing needs and respond quickly to requests for information
• Knowledge of adult instructional design, learning theories and principles
• Knowledge of current and relevant training methodologies and applications
• Ability to design, develop and record measurable competency training assessments

Educational Requirements:

• Bachelor’s degree required in related field

Commitment:

• Two (2) year commitment to hiring bureau